The Service Arranger
We introduce cost and service level improvement through better processes and practices that combines a mentoring strategy that gives you access to skill-sets not traditionally found in-house or possible to retain. At a cost comparable to in-house models we can be your Strategic Technology Partner of choice. We can manage your technology environments or transfer the knowledge to key staff members to help build better practices and outcomes.
- Full Backfill and contingent Certified Technical Specialists at all levels
- Backed by business focused managers
- Project or Managed Services - Infrastructure, DBA & Network
- Project or Managed Services - Application Support
- Co-sourcing or Selective Outsourcing for selected service areas (especially ones deemed commodities that staff knowledge and retention is impossible to retain)
- Outsourcer known as a Strategic Technology Partner of Choice
- Focus on adding value creating long-term Strategic Partnerships
- Technical Architecture
- Extensive resource pool
- Strong partner alliances
- Open Book Pricing Models that guarantee we get budget models right
- A flexibility and agility with a focus on cost containment rarely seen in our industry
- A proven Service Delivery Model adaptable to suit your environment, based on ISO 20000 and ITIL framework
- Continuous Improvement Program
- A focus on productivity delivered through uniquely managed work plans
TSA Corp typically don't sell product but use our industry relationships and knowledge to manage the procurement process to our client's benefit. As we believe that approach would divert us from our core strategic services and there are many other procurement and break-fix organisations already doing that well with strong buying capacities that if you can help reduce sales efforts these savings can be passed onto clients. Some of our clients insist on occassions that we supply specific software and hardware and arrange finance terms, we always do this in an open and competitive manner that guarantees the best possible outcome to our valued clients.
If you would like more comprehensive details on our capabilities or just want to sit down and bounce around some ideas, contact us.